B2B ecommerce businesses face the challenge of managing complex operations while providing a seamless customer experience. They need strong and flexible platforms to handle these demands effectively.
BigCommerce B2B solutions are designed to meet the unique needs of B2B companies, which help them streamline their operations and grow their business more easily.
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What is BigCommerce B2B Edition?
BigCommerce B2B Edition is a platform designed for B2B sales that includes Bundle B2B, an Enterprise license, and six pre-configured themes. It provides businesses with the tools needed for a smooth and customizable B2B ecommerce experience.
This edition offers greater flexibility and powerful features to meet the unique needs of B2B transactions, which helps businesses manage large orders and complex pricing.
Why BigCommerce B2B is the Ultimate Solution for Online Businesses?
B2B businesses struggle with managing complex pricing, orders, and integrations across multiple systems. Traditional ecommerce platforms often fail to scale effectively, which results in slow performance, poor customer experience, and limited customization.
BigCommerce platform is designed for growing businesses that offer advanced tools for managing pricing, payments, and orders. It can handle large orders and high traffic, which ensures smooth performance. BigCommerce has seen a 20% increase in conversions, driven by its fast and easy checkout process. Here is how the BigCommerce platform helps B2B businesses:
1. Robust B2B Features for Seamless Operations
BigCommerce streamlines B2B operations by managing multiple price lists, generating quotes, and accepting purchase orders. It provides various payment options and detailed sales tracking. It also offers custom options like multi-currency support and integration with other tools for specific business needs.
2. Scalability to Support Growth
BigCommerce PIM B2B can easily handle large orders and high traffic, which makes it ideal for growing businesses. With unlimited storage and bandwidth, businesses can scale without concerns about capacity. The cloud-based platform ensures security and easy access, without the need for hardware or software management.
3. Easy Integration with Essential Business Tools
It integrates seamlessly with key business systems like ERP, CRM, accounting software, and shipping carriers.
For example, it connects with your PIM system to automate product updates, which saves time and reduces errors in the process.
4. Advanced Customization for a Unique Online Store
It offers flexible customization options such as template design, custom pricing, bulk ordering, and tiered pricing. It also provides powerful APIs, an app marketplace, and a drag-and-drop page builder for further customization, which helps businesses build a unique B2B experience.
5. Built-in SEO for Higher Visibility
BigCommercehelps improve search engine rankings with clean site layouts, SEO-friendly URLs, and easy metadata management. Features like schema markup and image optimization enhance SEO, which makes it easier for potential customers to find your store.
6. Mobile Optimization for On-the-Go Shoppers
Since 79% of people shop using smartphones, BigCommerce ensures ecommerce store works well on phones and tablets. It’s fast and easy to navigate, which gives customers a smooth experience on mobile devices.
7. Streamlined Checkout Process for Increased Conversions
BigCommerce makes the checkout process fast and easy. It uses a one-page checkout and offers many payment options. It also offers guest check-out, which reduces friction and leads to higher conversion rates.
8. Streamlined Order Management
BigCommerce offers efficient order management with real-time inventory updates, automation, and easy integration with other systems. This leads to improved customer satisfaction and repeat sales.
What Are the Key Features and Capabilities of BigCommerce for B2B Businesses?
1. Customer-Specific Pricing and Catalogs
B2B businesses struggle to manage custom pricing and product catalogs for different customers, which leads to inefficiencies. BigCommerce allows them to set custom prices and product catalogs. This feature makes it easier for businesses to manage pricing and product visibility.
2. Advanced Quote Management
Managing quotes can be a time-consuming and complex process, especially when customers need personalized pricing and special terms. BigCommerce makes it easy to manage quotes by allowing customers to request quotes directly from product pages. Sales teams can quickly generate and send quotes, including discounts and special terms.
3. Corporate Account Management
B2B businesses face challenges with managing multiple users in an ecommerce platform. It can be difficult for them to control access, order approvals, and roles. BigCommerce supports multi-user corporate accounts, which allow businesses to assign roles and permissions to different users.
For example, businesses can assign managers, accountants, or buyers roles.
This streamlines the approval process for orders within an organization and makes the purchasing process more efficient.
4. B2B Payment Methods
42% of US consumers abandon purchases if their preferred payment method is not available, and B2B businesses face the same challenge in offering flexible payment options. BigCommerce offers flexible B2B payment options like credit terms, purchase orders, and net payment terms (e.g., Net 30 or Net 60), which makes transactions easier for B2B customers.
5. Bulk Ordering and Fast Reordering
Customers face challenges with placing bulk orders or reordering regularly purchased items, as it can be a time-consuming process. BigCommerce enables easy bulk ordering options and quick reordering with features like a quick order pad and saved purchase lists. This feature makes it easier for customers to buy large quantities or reorder frequently purchased items.
6. Integration with Enterprise Systems
BigCommerce integrates with ERP and CRM systems like SAP, NetSuite, Microsoft Dynamics, Salesforce, and HubSpot and ensures seamless synchronization of inventory, orders, and customer data.
7. Headless Commerce
Businesses often struggle to customize the look and feel of their online stores while using the platform’s back-end features. BigCommerce’s headless commerce feature separates the front-end and back-end. This allows businesses to create unique digital experiences while still using the platform’s strong back-end.
8. Advanced Shipping Solutions
Shipping can be complicated for businesses, as they need to calculate rates and connect with different carriers. BigCommerce provides advanced shipping options, such as custom shipping rates and API integrations with carriers like UPS, FedEx, and DHL, to simplify and automate the shipping process.
9. Comprehensive Analytics and Reporting
Businesses need to track important data like customer behavior, sales trends, and inventory performance, which helps them make informed decisions. BigCommerce offers reporting tools to track customer behavior, sales trends, and inventory performance. This helps businesses make data-driven decisions and improve their ecommerce operations.
10. Wholesale Channel Management
Wholesale businesses face challenges in managing complex pricing and transactions based on factors like order volume, contract terms, customer segments, and product types. BigCommerce helps them set up separate wholesale channels with customized product catalogs, pricing, and ordering systems. It also offers tiered pricing for bulk buyers, which makes it easier to manage wholesale transactions.
What Are the Benefits of BigCommerce B2B Solutions?
Customization and Flexibility: BigCommerce’s open SaaS platform allows businesses to tailor the site to their needs with easy integrations, custom designs, and personalized workflows.
Scalability: The BigCommerce platform supports business growth by handling more visitors, products, and complex orders without performance issues.
Cost-Effectiveness: It offers advanced features at affordable prices with clear, predictable pricing, making it a cost-effective option for B2B businesses.
Comprehensive B2B Tools: Features like custom pricing, bulk ordering, and quote management streamline B2B operations and improve customer satisfaction.
Security and Compliance: It ensures security with PCI compliance and automatic updates, protecting sensitive data and meeting industry standards.
Top 3 BigCommerce B2B Examples of Successful Websites
1. RDO Equipment
RDO Equipment Company supplies equipment from Vermeer, John Deere, and Topcon for various industries. They faced several challenges in managing shipping and order fulfillment, including manual order processing, inconsistent shipping cost calculations, and limited visibility for real-time order tracking.
BigCommerce’s shipping management system helped RDO Equipment automate its shipping processes, streamline carrier integration, accurately calculate shipping costs, and improve order tracking. This helped them reduce manual errors and enhanced customer satisfaction by offering transparent pricing and timely updates.
2. Siemens Healthineers
Siemens Healthineers is a leader in medical technology. They provide high-quality ultrasound imaging systems for areas like breast, veterinary, cardiovascular, OB-GYN, and point-of-care (POC) to hospitals and healthcare organizations. Their focus was on improving the accuracy of medical care, enhancing treatment quality, and digitizing healthcare for global expansion.
They faced challenges in optimizing their ordering process, improving data quality, and achieving seamless integration across healthcare systems. They struggled with inventory management, using paper-based processes, and overcoming the lack of interoperability in healthcare data.
BigCommerce helped them by providing a digital platform that streamlined the ordering process, reduced errors in orders and deliveries, and automated business processes. The platform enabled real-time access to critical data, improved collaboration, and facilitated seamless integration with other healthcare systems, leading to better decision-making, operational efficiency, and faster market access for new services and applications.
3. Avery Dennison
Avery Dennison provides solutions for reusable packaging, labeling, printing, and securing product packages. It faced challenges managing its large product catalog, handling custom orders, and integrating with existing systems for its B2B business. These issues made it harder for it to offer personalized experiences and smooth order processing for customers.
BigCommerce helped by providing a flexible platform that allowed the company to create custom catalogs, offer personalized pricing, and automate workflows, making the buying process easier for customers and improving overall sales and satisfaction.
Are BigCommerce B2B Solutions Right for You?
If you’re looking to simplify your operations, scale your business, and create a smooth and secure experience for both your team and customers then BigCommerce is what you’re looking for. Many B2B businesses face challenges with managing complex sales, integrating systems, and ensuring security.
BigCommerce helps overcome these challenges with an easy-to-use platform that works well on mobile devices and can grow alongside your business. It integrates seamlessly with existing systems and provides strong security features to protect your data. Additionally, BigCommerce offers tools for marketing, analytics, and design to enhance your online presence.
With built-in B2B features, support for multiple payment options like PayPal and Apple Pay, and the ability to sell across different channels, BigCommerce is a great choice for businesses looking to improve their sales and customer experience.
Optimize Your eCommerce Store with BigCommerce B2B Solutions
B2B businesses need to reach customers across multiple platforms, manage large inventories, and handle complex orders. BigCommerce solutions help them by offering a multi-channel selling feature, which allows businesses to sell on platforms like Amazon, eBay, and Facebook. The platform is highly scalable and enables businesses to handle increased traffic, larger product catalogs, and more complex order processes.
BigCommerce also integrates seamlessly with ERP systems for real-time data syncing. It also offers tiered pricing, volume discounts, and a customizable checkout, which makes it easier to serve wholesale customers. Built-in SEO features improve online visibility, and customizable themes allow businesses to create a unique and professional online store.
Our experts at Klizer provide customized BigCommerce development for B2B solutions and help you improve your online store. The team will help you create a seamless shopping experience for your customers, so you can focus on growing your business.
If you need an expert consultation from BigCommerce solution partners, contact us today!
FAQs
How do BigCommerce B2B solutions help manufacturers and distributors?
BigCommerce helps B2B businesses by offering an all-in-one platform to easily set up and run an online store. It allows them to sell products on different channels, keep track of inventory, handle payments, and promote their products online.
What Are the Differences Between BigCommerce and Shopify Plus?
Shopify Plus is known for its easy-to-use interface and solid features for B2B businesses. However, BigCommerce offers more flexibility and customization options. Its open SaaS model gives businesses more control over the platform, which makes it a better option for companies with complex B2B requirements.
Recommended Read: A Comprehensive Comparison: Magento vs. Shopify vs. BigCommerce [2024 Updated]
What Are the Differences Between BigCommerce and Magento?
Magento offers extensive customization, which is great for businesses with very specific needs. However, it often needs significant development work and regular maintenance, which can make it expensive and complicated to manage. On the other hand, BigCommerce is easier to use and more affordable, which makes it a simpler choice for many businesses.
How many products can BigCommerce allow you to manage in your ecommerce store?
BigCommerce can handle up to 30,000 products per store, which typically represents the maximum number of products a store can manage efficiently. However, the exact number of products a BigCommerce store can handle may vary depending on factors such as the types of product variants and the complexity of the store setup.
How can manufacturers and distributors simplify their business operations using BigCommerce?
Manufacturers and distributors can simplify their business operations with BigCommerce by using tools designed for B2B sales. This allows them to set up an easy-to-use online store for wholesale customers, manage large product lists, offer special pricing for different buyers, connect with their current systems, and automate order processing. This helps them reduce the need for manual work, which makes the business run more smoothly and efficiently.
