The client is Berenson Hardware, a Toronto-based company established in 1957, specializing in decorative hardware for the kitchen and bath industry.
Challenges
Berenson faced significant challenges in optimizing their online store's performance and integrating their Epicor Prophet 21 ERP with BigCommerce. The main issues included ensuring straightforward migration of products and customer data from Prophet 21 to BigCommerce, implementing personalized dynamic pricing based on customer attributes, and allowing customized product variant selection. Improving the user experience with dynamic content and the checkout process were critical concerns, as was streamlining real-time data synchronization between BigCommerce and Epicor Prophet 21 to confirm efficient operations.
Solutions
Klizer revamped Berenson’s BigCommerce website with a range of tailored solutions. Our experts created a responsive, modern site with integrated graphics and customized registration forms for B2B and B2C customers. Website navigation and search were enhanced to improve user experience, while product pages were upgraded to allow for dynamic pricing, product type selection, and bulk discounts. Klizer also seamlessly integrated BigCommerce with Epicor Prophet 21 using DCKAP Integrator for real-time data syncing.
Impact
A fully functional, optimized, and responsive ecommerce site.
Graphic design integration for improved aesthetics and user experience.
Seamless checkout for enhanced shopping convenience.
Real-time synchronization between BigCommerce and Prophet 21, improving business operations.
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