SRS Distribution Inc. is an independent roofing distributor company. They were established in 2008 and serve professional contractors with innovative solutions. They launched the Roof Hub Mobile application in 2019, which provides order details and delivery invoices.
Challenges
The client needed help integrating complicated features like real-time tracking, weather alerts, and supplier promotions without compromising functionality, ensuring order creation and delivery tracking worked correctly. They also needed thorough quality analysis to ensure desktop features worked well on mobile devices. Real-time updates were not working across different browsers and operating systems, and It was also difficult to support both English and Spanish creating risks for character encoding and UI glitches.
Solutions
To address these issues faced by the SRS distribution company, Klizer conducted thorough functional testing, UI/UX testing, and mobile device compatibility testing to ensure the app's functionality and appearance (mobile responsiveness). Klizer also addressed character encoding issues in multilingual testing early on.
Impact
User-friendly application
Enhanced user satisfaction
A smooth experience on all devices
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