Webinars
Watch our On-demand webinars by industry professionals on a screen near you.
Play Video
Post-Black Friday Strategies: Retaining Customers
In this webinar, we’ll learn about the essential post-Black Friday strategies for retaining customers in the B2B industry. We’ll cover data-driven methods to identify customer types, enhance post-purchase experiences, and nurture long-term relationships that transform holiday shoppers into loyal, repeat customers.
Key Takeaways
This comprehensive guide will walk you through the following:
- Analyze Black Friday Data - Segment customers by purchase patterns and behaviors for targeted, data-driven engagement.
- Enhance Post-Purchase Experience – Build loyalty with proactive communication, personalized follow-ups, and seamless support.
- Nurture Long-Term Relationships – Create trust and retention through ongoing, relevant touchpoints and exclusive offers.
