Overview

In this webinar, we’ll learn about the essential post-Black Friday strategies for retaining customers in the B2B industry. We’ll cover data-driven methods to identify customer types, enhance post-purchase experiences, and nurture long-term relationships that transform holiday shoppers into loyal, repeat customers.

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Key Takeaways

This comprehensive guide walks you through the following:

  • 01

    Analyze Black Friday Data Segment customers by purchase patterns and behaviors for targeted, data driven engagement.
  • 02

    Enhance Post-Purchase Experience Build loyalty with proactive communication, personalized follow-ups, and seamless support.
  • 03

    Nurture Long-Term Relationships Create trust and retention through ongoing, relevant touchpoints and exclusive offers.

Panelist

Bharat Kulkarni
Solutions Consultant

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